1. Introduction
Piccozone Technologies ("we", "us", "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, which include:
- Piccozone Website (news.piccozone.com) — A multi-tenant SaaS platform that enables organizations and publishers to create and host their own content websites.
- Piccozone Admin App (Mobile Application) — A Content Management System (CMS) and administrative portal designed exclusively for authorized authors, editors, and publishers to create, edit, manage, and publish content for their respective organizations. The mobile app is not a news reading or news consumption application. It serves solely as a back-office management tool for content creators.
Collectively, these are referred to as the "Platform". By using our Platform, you consent to the data practices described in this Privacy Policy.
2. About Our Mobile Application
The Piccozone Admin App is a Content Management System (CMS) and administrative dashboard built for organizational use. It is important to clarify the nature and scope of this application:
- Purpose: The app is an admin portal that allows authorized team members (authors, editors, administrators) of subscribing organizations to manage their content workflow — including drafting articles, uploading media, editing posts, managing categories/tags, and publishing content to their respective websites.
- Not a News App: The mobile application does not aggregate, curate, or display news content for public consumption. It does not function as a news reader, news feed, or news aggregator. End users (readers) do not use this app to consume news.
- Authorized Access Only: The app requires authentication and is accessible only to users who have been invited or registered by an organization that subscribes to our SaaS platform. It is a private, role-based tool — not a publicly available content consumption app.
- Core Functionality: Content creation and editing (rich text editor), media management (image/video uploads), content scheduling and publishing, category and tag management, organizational settings and team management, and analytics dashboard for published content performance.
3. Information We Collect
3.1 Personal Information
We may collect the following personal information:
- Account Information: Name, email address, phone number, and password when you register or are invited by an organization.
- Profile Information: Profile picture, organization name, role (author/editor/admin), and other details you provide.
- Payment Information: Billing address and payment details processed securely through Razorpay. We do not store your credit/debit card numbers on our servers.
- Communication Data: Messages, support tickets, and correspondence with us.
3.2 Automatically Collected Information
- Device Information: Browser type, operating system, device type, device model, and screen resolution.
- Usage Data: Features used within the admin panel, content management actions performed, and navigation paths within the CMS.
- Log Data: IP address, access times, referring URLs, and error logs.
- Cookies & Tracking Technologies: We use cookies, local storage, and similar technologies to enhance your experience and maintain your authenticated session.
3.3 Content Data
As a CMS platform, we store and process the content that authorized users create, including articles, images, videos, and other media uploaded through the admin app. This content is owned by the respective organization and is managed in accordance with their publishing workflow.
4. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our CMS platform and administrative tools.
- To authenticate users and manage role-based access within organizations.
- To process transactions and send related payment notifications.
- To create and manage your account and organizational settings.
- To send administrative information such as updates, security alerts, and support messages.
- To respond to your inquiries and provide customer support.
- To analyze usage patterns and improve the content management experience.
- To detect, prevent, and address fraud or technical issues.
- To comply with legal obligations and enforce our Terms.
5. Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers (e.g., Razorpay for payment processing, AWS for hosting and media storage) who assist in operating our Platform, under strict confidentiality agreements.
- Organization Administrators: Your activity and content within an organization's workspace may be visible to the organization's administrators as part of the CMS workflow.
- Legal Requirements: When required by law, court order, or government regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
- Protection of Rights: To protect the rights, property, and safety of Piccozone Technologies, our users, or the public.
6. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: All data transmitted between your device/browser and our servers is encrypted using 256-bit SSL/TLS encryption.
- Access Controls: Strict role-based access controls and authentication mechanisms for our systems and the CMS admin app.
- Secure Infrastructure: Our servers are hosted on secure, enterprise-grade cloud infrastructure (AWS).
- Authentication: The mobile app requires authenticated login and supports OAuth (Google, Microsoft, Apple) for secure access.
- Regular Audits: We conduct regular security assessments and vulnerability testing.
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep you signed in to your account.
- Remember your preferences and settings.
- Analyze traffic and usage patterns within the admin panel.
- Improve the content management workflow experience.
You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of some features.
8. Third-Party Services
Our Platform may integrate with or link to third-party services:
- Razorpay: For payment processing (Razorpay Privacy Policy).
- Google Services: Google Analytics and Google OAuth for authentication.
- Microsoft & Apple: OAuth authentication providers.
- AWS: Cloud infrastructure, media storage, and content delivery.
These third-party services have their own privacy policies. We encourage you to review their policies before providing any information.
9. Mobile Application Permissions
The Piccozone Admin App may request the following device permissions to enable CMS functionality:
- Camera: To capture photos for use in content (article images, media uploads).
- Storage/Photos: To access and upload media files (images, videos) from your device to the CMS for content publishing.
- Internet Access: Required for communicating with our servers, uploading content, and managing the CMS.
- Push Notifications: To receive alerts about content approval status, editorial workflow updates, and administrative notifications.
All permissions are used solely for enabling CMS and content management functionality. No data collected through these permissions is used for advertising or shared with third parties.
10. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. We may also retain data as necessary to comply with legal obligations, resolve disputes, and enforce agreements. Upon account deletion, your personal data will be removed within 90 days, except where retention is required by law.
11. Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data (subject to legal retention requirements).
- Data Portability: Request a copy of your data in a structured, machine-readable format.
- Opt-out: Unsubscribe from marketing communications at any time.
- Withdraw Consent: Withdraw consent for data processing where consent is the legal basis.
To exercise any of these rights, please contact us at news@piccozone.com.
12. Children's Privacy
Our Platform is not intended for children under 18 years of age. The mobile admin app is a professional CMS tool designed for authorized content creators and administrators within organizations. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically. Your continued use of the Platform after any changes constitutes acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
